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eZ Payment for ACH Support
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eZ Account Import FAQ
Here you will find a list of the most frequently asked questions that we receive about eZ Account Import.
General Questions
Which banks does eZ Payment support for ACH generation?
All Banks! eZ Payment generates a NACHA Formatted file. This is a standard used by all banks in the US. All you require from your bank is the ability to upload this file.
What versions of QuickBooks® does eZ Payment support?
QuickBooks® Pro, Premier, Enterprise 2019-2025, QuickBooks® Online Edition.
Are you required to have Internet access to use eZ Payment?
You only need Internet access for QuickBooks® Online Edition. However, in order for the application to register, set the activation key and to verify subscriptions, you are required to have Internet access at the time.
Is your software compatible with MAC?
No unfortunately it is not compatible with MAC.
Generating ACH File
What type of file is generated by eZ Payment?
eZ Payment generates a NACHA complient ACH file. This is a fixed field data file.
I've created a file but forgot to enter a transaction in QuickBooks. Can I regenerate the file with the additional transaction?
Yes, as long as you have not already uploaded the file to your bank. The application by default will not show any already exported transactions. However, you can select to show previously exported transactions and select them export along with the forgotten transactions.
I got a warning that Vendor 'XYZ' is not setup for payment when I reviewed Payments what is this?
During configuring, you selected to be warned when payments are made and a payee has not been assigned in the application. If you select Yes on the warning, you can configure that vendor to either be an ACH vendor or to never be sent ACH.
Configuring Payees
What is the minimal information required?
In order to send ACH payments, you need to enter Bank Name, Bank Routing Number, Bank Account Number, Account Type, Payee Type and Contact for Payee.
Do I have setup all vendors for ACH?
No. You have control of which vendors are included in the payment files.
I don't see my customer, other name or employee in the Payee List?
By default, the application is configured to only pull Vendors for Payees. However, it can pull Vendors, Customers, Other Names and Employees for payments. Click here for How-To on configuring accounts.
Sending Remittance Emails
Can I resend remittance emails?
Yes, click
here
to get insructions of resending emails.
What determines if an email is sent?
First, the account needs to be configured to send emails to Payees. See
account configuration
for details. Second, the vendor needs to have an email set. This can be configured in QuickBooks or eZ Payment (setting up Payees).
What does the remittanace email look like?
Click
here
to see a sample remittance email.
Email Remittance Sample
What parts of the remittance email are configurable?
The Subject, Header, Footer, from email address, and return email can be configured; click
here
to see. The Header and Footer can be HTML encode. To find out how to configure emails please see
Account Configuration Help
.
Email Remittance Configurable Parts
Didn't find your answer?
Contact us we would happy to help. We offer screen sharing to train and answer any questions you might have.
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Support@ZacharySystems.com
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(703) 286 7267